GENERAL TERMS AND CONDITIONS
Concierge Services
The services offered by La Maison are exclusively performed by professional partners holding the necessary authorisations, insurance, and qualifications for their activity.
La Maison acts as a booking platform and subcontracts all services to carefully selected partners. It handles order reception, organisation, coordination, and monitoring of their execution, without directly performing the services.
Each partner remains solely responsible for the proper execution of the service entrusted to them, as well as for compliance with the legal, regulatory, and professional obligations applicable to their activity.
La Maison selects its partners based on criteria of quality, reliability, and professionalism. However, its liability cannot be engaged in the event of delay, cancellation, non-performance, poor performance, or any dispute directly attributable to the service provider performing the service.
Any specific or personalised request can be made when ordering or via the questionnaire provided. La Maison will endeavour to select the partner best suited to the expressed needs.
By confirming an order, the customer acknowledges having read these general terms and conditions and accepts that the ordered service will be performed by an independent partner mandated by La Maison.